Headline Product Description
The Freego X2 Off-Road Dirt Electric Mountain Bike is engineered for extreme terrain, combining a 1000W Bafang motor (1600W peak) with a 48V 20Ah LG battery to conquer hills, trails, and mud with ease. Its full-suspension aluminum frame, 4-piston hydraulic brakes, and Knobby 26"x4.8" fat tires deliver unstoppable traction, while the 9-speed Shimano drivetrain offers precise gear control. Built for adventure, the X2 features IP65 waterproofing, a torque sensor for natural pedal assist, and 120mm travel suspension - making it the ultimate eMTB for thrill-seekers and backcountry explorers.
Key Selling Points (Bullet Format)
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1600W Peak Power – Climbs 35° inclines effortlessly
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50+ Mile Range – 48V 20Ah battery with Samsung/LG cells
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Pro Suspension – 120mm travel fork + lockout feature
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All-Terrain Dominance – 4.8" fat tires grip sand/mud/snow
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Waterproof Build – IP65 rating for creek crossings
- Upgraded Safety – Quad-piston hydraulic brakes (203mm rotors)
Technical Specifications Table
| Category | X2 Off-Road Specs |
|---|---|
| Motor | 1000W Bafang M620 (1600W peak) |
| Battery | 48V 20Ah (960Wh) removable |
| Max Speed | 28 MPH (PAS) / 20 MPH (throttle) |
| Range | 50-70 miles (Eco mode) |
| Tires | 26" x 4.8" Kenda Knobby |
| Brakes | Tektro Quad-Piston Hydraulic |
| Suspension | 120mm travel, lockout |
| Drivetrain | Shimano Alivio 9-speed |
| Frame | 6061-T6 aluminum |
| Weight Capacity | 350 lbs |
| Bike Weight | 72 lbs |
| Waterproof Rating | IP65 (motor/battery) |
What’s in the Box
| Included Item | Qty | Details |
|---|---|---|
| X2 Frame (90% assembled) | 1 | Tires/wheels installed |
| 48V 20Ah Battery | 1 | LG/Samsung cells |
| 3A Fast Charger | 1 | LED status display |
| Shimano 9-Speed Shifter | Pre-installed | Alivio series |
| Toolkit + Spare Brake Pads | 1 set | Includes chain tool |
| Owner’s Manual | 1 | 2-year warranty |
Pre-Installed Features:
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Headlight/taillight (1500 lumen)
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Kickstand with mudguard
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Reflectors (CPSC compliant)
Return and Refund Policy
Cancellations & Refunds: At Bike Pro Guys, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
- New and Unused Products Only
- Customers Are Responsible For All Return Shipping And Exchange Costs
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Customers have 30 days from the date they received the item to initiate a return, however, please check the specific return policy for the brand of product you are purchasing as the brand specific return policy on the product page overrides this general return policy of 30 days.
Please contact our Customer Support team to start the complaint process. Please include the following information:
Order number
Video or photo of the faulty product (if applicable)
Complete delivery address
Contact telephone number
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Cancellations of Custom Orders
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order.
These units are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made to order products.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos of the damage, box and SKU, along with a brief description of the damage to support@bikeproguys.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Returns
The Bike Pro Guys default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error unless otherwise stated on the product page.
Returns Will be processed within 14 days of receiving the item.
Nearly all of our products have guarantee warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details.
Chargebacks
Our team of agents are here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
By using the site, you agree to these terms of use; if you do not agree, do not use the site.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Customer Support Team
Bike Pro Guys
- Phone: +1(480)-800-0277
- Email: support@bikeproguys.com
- Business Hours: Monday- Friday 9 AM-5 PM MST
Shipping Policy
Where We Ship
We currently ship to the Continental United States only. All orders include free shipping.
Couriers
We team up with Royal Mail, DHL, and DPD to deliver your items safely and reliably.
Delivery Timeframe
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Order Cut-Off: Monday–Friday at 3:00 PM (MST). Orders placed after this time will begin processing the following business day.
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Handling Time: 2–4 business days (Monday–Friday). Your products need a little extra love in production before shipping out.
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Transit Time: 5–15 business days (Monday–Friday).
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Estimated Total Delivery: 7–19 business days (Monday–Friday).
Note: These are estimates. While we aim to delight you right on schedule, unexpected delays (e.g., carrier issues, weather) can happen.
Shipping Costs
We believe in delivering smiles without extra fees, so we offer free shipping on all orders.
Tracking
Want to follow your order’s comedic journey from production to your door? We provide tracking so you can watch every twist and turn until your package arrives.
Need Help?
Our mission is to deliver more than just products—we strive to bring a little joy to your day. If you have any questions or concerns, our Customer Support Team is here to help:
Bike Pro Guys
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Phone: +1 (480) 800-0277
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Email: support@bikeproguys.com
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Business Hours: Monday–Friday, 9:00 AM–5:00 PM (MST)
We appreciate your patience and support. Thank you for choosing Bike Pro Guys!
Freego focuses on quality products that our customers love.
We've been in business for over 10 years with a commitment to excellent customer service.